Returns, Refunds & Exchange Policy

​We advise customers to place a request for a sample prior to ordering any fabric products that they may be unsure about.

Due to different lighting on computer screens, daylight, and use of different cameras, pictures may have a slight mismatch in colour or shade to the actual fabric.

Once the fabric has been cut to a bespoke length, to your requirements, we are unable to accept a refund due to this being a made to measure order.

The circumstance in which a refund or exchange is suitable is if you have received a faulty item with defects or the wrong order/item.

Other circumstances in which you may receive a refund or exchange is if the product you have ordered is not in stock. Due to high volume of orders being placed at the same time on this website (usually as soon as the new fabric drop is live), the server sometimes takes time to update its stock quantity, hence why by the time we get to packing your order, it may become unavailable.

Placing an order means you have agreed to these terms.

 

The price displayed for goods and services remains the same regardless of the country of purchase.